Borås Procurement: AI Across the Entire Procurement Cycle

AI Assistants freeing up time for strategic work

Overview

Borås Municipality’s procurement team uses Intric’s AI assistants to automate routine tasks throughout the procurement process—from market analysis and requirement drafting to Q&A handling and evaluation. This has freed up staff time for more strategic work, improved process quality, and delivered measurable savings for the municipality.

Challenge

rocurement teams in the public sector often face:

Solution

Borås implemented Intric AI assistants across various stages of the procurement process: 

  • Initiation phase: AI analyzes the market, summarizes past procurements, and proposes requirements and evaluation models. Meetings are recorded and transcribed automatically.
  • Draft Preparation: Assistants help draft and refine texts, improve language, and suggest specifications.
  • Ad Publishing: AI automatically reviews draft documents, identifies gaps, and suggests relevant CPV codes.
  • Q&A: During the announcement phase, AI analyzes incoming supplier questions and proposes answers, weighing different options.

Unlike generic AI tools, Intric’s solution is tailored for public sector procurement, ensuring secure data handling, compliance with Swedish and EU regulations, and seamless integration with municipal workflows.

Result

  • Time savings: Each staff member saves an average of 0.2 hours per day, totaling approximately 325,000 SEK annually for the team.
  • More strategic focus: Routine tasks are automated, allowing staff to prioritize complex and value-adding work.
  • Higher process quality: AI-driven drafting and review reduce errors and improve the consistency of procurement documents.
  • Staff impact: 25 employees benefit directly from the solution, experiencing less stress and greater job satisfaction.
1 250 hours saved/year
€28 000 saved/year

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